Frequently Asked Questions

Ticket Info

Tickets may be purchased online here or by calling our phone room at 646.452.2220 (Monday – Friday, 10am-6pm ET).

Our Linda Gross Theater Box Office (336 West 20th Street) is open Tuesday – Sunday starting two hours before each performance. For any ticketing questions outside of these hours please email tickets@atlantictheater.org.

All single ticket purchases are non-refundable. Returned tickets may be processed as a tax-deductible donation.

ticket Exchanges

Our single ticket exchange policy allows for tickets to be exchanged up to 48 hours prior to a performance pending availability with a $10.00 ticket exchange fee. However, if ticket buyers are experiencing symptoms of Covid-19 or have been instructed to self-isolate within the last 10 days, we ask that they stay home and contact us a minimum of 4 hours prior to show time to discuss rebooking options.

During the 2023|2024 season, members can exchange tickets up to 24 hours before show time. For more information on our Memberships, click here.

Covid-19 pOLICIES & Protocols:

For more information about our 2023|2024 Season, click here.

At Atlantic, we are committed to providing and maintaining a gathering place that is free of known hazards.  Though we are no longer requiring mask wearing for all employees and audiences, in order to safeguard the health of our entire community, masks are still recommended.

All of our facilities have been upgraded to meet and/or exceed air filtration standards as recommended by the CDC. 

We recognize that public health guidelines may change in the coming months and ask that you bear with us as we make the necessary safety adjustments. We also ask that audiences do their part to protect themselves and others by reviewing and agreeing to the attendance protocols before attending our theater.

Thank you so much. We can’t wait to see you at the theater!

E-Tickets:

  • For the 2023|2024 season we are offering a contactless e-ticket experience!
  • If you select the E-Ticket option at checkout, your order confirmation will include a button to “view e-ticket,” which you may either print and bring with you to the theater or simply open on your mobile device. When you arrive, you may head straight to either theater door. No need to stop by the Box Office!
  • If you select the Will Call option, please stop by the Box Office to pick up your tickets
  • Both options will be scanned by our ushers at the door. This will mean less physical contact, reduced box office lines, and a smoother arrival experience all around!

ACCESS25:

Atlantic is committed to connecting deeply and authentically with audiences from a broad range of economic backgrounds, ages, ethnicities and perspectives. Our Access25 ticket initiative (formerly “Back25”) makes $25 tickets available to every preview performance in the 2023|2024 season. Access25 tickets are sold on a first come, first served basis beginning approximately 2 weeks prior to the first performance of each Atlantic Theater Company 2023|2024 production. For specific Access25 on sale dates, please check the production page on our website.

Student Rush

Atlantic Theater Company offers $20 student rush tickets to every performance at both our Linda Gross and Stage 2 theaters. Tickets are sold at the box office starting two hours prior to curtain and are subject to availability. One ticket per valid student ID. Physical copies of student IDs will be checked at the Box Office and is the only valid proof of identification accepted.

DIGITAL AND IN-PERSON Rush

Atlantic Theater Company offers same-day digital rush tickets for $30 via TodayTix. We also offer in-person rush tickets for $50 at both our Linda Gross and Stage 2 theaters. Tickets are sold at the box office starting two hours prior to curtain and are subject to availability. Rush tickets are not available for sold out performances.

cancellation line

For sold out performances, Atlantic offers a cancellation line. Sign-ups begin approximately two hours prior to curtain at the box office. For 2023|2024 season shows, patrons will be sold tickets at full price in the order they signed up.

Playwrights Welcome

Playwrights Welcome is a new program providing free access to theater for Dramatists Guild of America Members, developed by Samuel French along with Dramatists Play Service, Dramatic Publishing, Music Theatre International, Playscripts and Rodgers and Hammerstein. For more information on this national program, please click here. The goal is simple: to provide free access to theater for playwrights, composers, and lyricists.

Tickets for same-day performances at Atlantic Theater Company will be will be provided to eligible playwrights showing their Dramatists Guild membership card at the Box Office starting 2 hours prior to curtain on any given preview performance day pending availability.

IDNYC

All IDNYC cardholders are eligible to join Atlantic’s Membership program at no cost. For one year, you have access to the following A-Tix Membership benefits:

  • Access to purchase one (1) discounted ticket to all Atlantic Theater Company productions: $50 for plays, $60 for musicals. $6.50 per ticket fee added at checkout.
  • Priority booking in advance of the public.
  • Unlimited ticket exchanges prior to a performance.
  • Access to an exclusive ticket hotline.

Please note:  This offer is valid for first-time Atlantic members only, and cannot be applied to a membership renewal. Your membership will be processed in the order in which it is received. Due to high volume, it may take up to 30 days to process your application. You will receive a confirmation email once your Atlantic membership has been activated.

Activate your IDNYC Membership:

To activate, please complete this form and e-mail a scan or photo of your IDNYC card to membership@atlantictheater.org with the subject “IDNYC”. You may also mail it, along with a photocopy of your IDNYC card, to:

Atlantic Theater Company
attn: Membership Department
76 Ninth Ave, Suite 313
New York, NY 10011

Group Tickets Inquire about Group Sales

If you are interested in bringing a group of 10 or more to one of our productions, we are more than happy to help! See below for group rates, and then set up your package by contacting our Audience Services Manager, Ian Kennedy at ikennedy@atlantictheater.org.

LINDA GROSS THEATER GROUP RATES

$10 off of the regular ticket price for groups of 10+
Student Groups: $25/ticket in previews | $35/ticket post-opening

ATLANTIC STAGE 2 GROUP RATES

$10 off of the regular ticket price for groups of 10+
Student Groups: $25/ticket in previews | $35/ticket post-opening

ATLANTIC FOR KIDS GROUP RATES

$10/ticket (regularly $20 adults | $15 children)

All group rates are subject to a $2.00 Atlantic facility fee, however all other ticketing fees are waived.

Accessibility

We are committed to providing a great theater-going experience for all patrons. Wheelchair access and assistive listening devices are available at both the Linda Gross Theater and Atlantic Stage 2. Wheelchair accessible seats and seats with removable armrests may be purchased in person, over the phone, or online.

Visit our accessibility page

 

Plan Your Visit

RESTAURANTS

SALINAS

136 9th Ave. (between 18th & 19th St.)
Chelsea’s romantic Restaurant & Garden is around the corner from The Linda Gross Theater. Serves dinner and drinks daily until 10pm.

10th Avenue Cookshop

156 Tenth Ave.
Prepared on the grill, split rotisserie or wood-burning oven, Chef Marc Meyer and Chef de Cuisine Andrew Corrigan, deftly coax the flavor from each ingredient, creating delicious dishes that also happen to be healthy. Their satisfying desserts by Pastry Chef Amanda Cook are the perfect ending to the dining experience.

PARKING

Need to park by the theater, but not sure where? Check out ParkWhiz, an online service that reserves a spot just for you. For parking by the Linda Gross Theater, click here. For parking by Atlantic Stage 2, click here.